Stop losing calls and missing jobs. With 10+ years dispatching experience on Towbook and FSL systems — real people, real response, zero missed calls. 24/7.
Our dispatchers are fully trained and experienced on the industry's leading platforms. No ramp-up time. No training needed on your end. We plug in and go from day one.
Our dispatchers are trained to handle every inbound job type professionally — from routine motor club calls to complex accident recoveries.
10+ years dispatching experience across all major job categories. We know the systems, the workflows, and how to handle every situation professionally.
We handle impound dispatching start to finish — police call coordination, vehicle documentation, storage yard communication, and Towbook logging. Every step handled correctly.
Towbook CertifiedAAA, Agero, Allstate, and all major motor club platforms. We accept calls, manage ETA updates, and handle all motor club communication on your behalf.
All Major ClubsInsurance dispatch requires precision. We handle authorization numbers, coverage confirmation, mileage limits, and all documentation required by insurance providers.
Full DocumentationPrivate property impound dispatch handled professionally and legally. Property manager coordination, documentation, notification compliance, and Towbook entry.
Legally CompliantAccident scenes require fast, calm dispatch. We coordinate with police, manage multiple units, handle scene details, and keep communication clear under pressure.
High-Priority ResponseCOD job coordination handled cleanly. We confirm pricing upfront with customers, communicate payment expectations to your technician, and log everything properly.
No Surprise DisputesSimple, fast, and transparent — from the moment a customer calls to job completion.
Your customer calls your number. Our live dispatcher answers within 2 minutes — every time, 24/7.
Dispatcher gets location, service type, vehicle details, and confirms the flat-rate price with the customer.
We contact your nearest available technician and dispatch them immediately with full job details.
Customer is updated throughout. Job is logged and confirmed complete. You get a full report.
There's a difference between a call center reading from a script and a real dispatch team that knows roadside. We know the services, the urgency, and how to handle stressed drivers — because that's all we do.
Talk to Us — (714) 419-1259Whether you're an independent technician or a growing fleet — we have a dispatch solution for you.
Focus on the job, not the phone. We handle all inbound calls — COD, motor clubs, insurance — so you stay on the road earning.
Running 2–20 trucks? We manage full dispatch — impounds, PPIs, motor clubs, accidents, insurance — all logged in Towbook or FSL.
Partner with Reroute Dispatch to handle overflow calls, after-hours dispatch, and coverage gaps across Orange County and surrounding areas.
No hidden fees. No long-term contracts to start. Let's talk and build a plan around your volume and needs.
Pay only for the calls we handle. Perfect for lower volume operators or getting started.
Full dispatch coverage for your operation — unlimited calls, dedicated dispatcher support, and complete job management.
Let Reroute Dispatch handle your inbound calls and dispatch coordination — so you can focus on growing your roadside business.